By 2020, some predictions claim, the most important factor for standing out from the competition will not be your high quality product. It won't be advertising budget. It won't be low prices. The key factor: customer experience.What does that mean? According to Customer Experience... Learn More
Success in your business is a balance between people and tools. Smart, hard-working staff make a huge difference. And if you have technology in place that supports them, it will amplify their efforts. Sometimes, though, that's a big "if". The people who make software and hardware don't always pay... Learn More
The psychology behind making choices shows that we don't do really well when there are too many options. And when it comes to eCommerce hosting solutions, there are a lot of options. As Lucinda Honeycutt points out in her article for Entrepreneur.com, all these eCommerce hosts might make it easy... Learn More
Some business people might describe a CRM system as high-risk, high-reward. And it's true that without careful attention, the investment into customer relationship management software might get lost. When you manage the tool and the data right though, even a small or mid-sized business can get... Learn More
FileMaker has released the 2018 report on how businesses around the world are leveraging custom apps. This year's annual survey focused attention on the diverse ways small and mid-sized businesses are using custom apps to achieve success. The respondents were were hundreds of FileMaker users and... Learn More
For today's web-savvy entrepreneurs, establishing a business presence online takes only a few dollars and a few minutes. There are sites for hosting eCommerce, designing logos, writing copy — for handling all aspects of a globally accessible company. However this creates a business paradox: while... Learn More
The pain points that drive a company towards purchasing a software upgrade are all too visible. But if that drive moves too fast, the pain points left after the implementation might be just as bad. CIO contributer Chris Doig examines this unfortunate trade-off, exposing the hidden costs that come... Learn More
Editor's note: Michael Lazar is the Executive Director of Marketing at ReadyCloud. We're delighted to share his expertise in eCommerce with our audience. How can you add that personal touch to your products and packaging before you ship? Online shoppers expect that “in-person”... Learn More
With $13,000,000,000+ up for grabs in potential revenue, many state legislatures are revisiting their sales tax laws. For example, the Dakotas aren't usually in the national limelight. But with taxation for online sales at out-of-state locations, these two states have played an active role. In... Learn More
